Waste Management residential driver Aaron Clements in Utica helped a frantic customer recover a cherished heirloom ring that belonged to her grandmother.
The ring was accidentally disposed of in her Waste Management recycling bin. The customer called the local office and talked with Aaron. He was able to locate of her load of recyclables, and after some digging, recovered the ring.
The customer praised Aaron for his help and act of kindness, writing in a hand-delivered note, “There are a few things that I always live by: be kind to others, always pay it forward, never underestimate a small act of kindness, for that small act may change a person’s entire day or even life.”
We couldn’t have said it better ourselves.