Driver Kudos

Our drivers play such an incredible role in making our communities cleaner and safer places to live.  Nothing demonstrates this more than a note we recently received commending Driver Julian Pineda at our Norton, MA, Hauling District for his heroic deeds. 

The customer’s mother was home alone and unfortunately fell and broke her hip.  She knew it was collection day, so she was able to get herself outside to wait.  Thankfully Julian saw her and immediately came to her assistance. 

A letter from the customer’s son stated, “When your driver, Julian, pulled up he saw her arm waving and he ran from his truck to help. He went inside and grabbed 2 jackets, one for her head and one to cover her with. He called 911 and waited with her until they got there. During that time, he kept telling her, “Don’t move the ambulance is coming” also asking her if there was anything he could do while they waited. In this crazy world today there are so many that would have just turned their head and continued on with their day. Julian should be commended for his concern for the well-being of others and should be an example that so many could learn from. Waste Management is lucky to have an employee like Julian.” 

We sure are, Julian, amazing job!